Terms of Business
Please read these very carefully
All our business transactions are conducted honestly and ethically in accordance with the following statements.
The website, www.anoselli.com and the trading name Anoselli Designs are owned by Phoenix Corporation Limited, registered in the United Kingdom.
All payments through this website are via Credit card or Debit Card and are processed by PayPal using their own secure servers. Your personal information is therefore secure. Your payment is taken immediately and our factory is instructed to start producing your order.
We only refund money if the article you receive is not what your ordered or it has been damaged in transit. Please note that in the unlikely event that there is a problem with your order you must contact us via email at email@example.com as soon as possible but within 7 days of receiving your parcel. We reserve the right to either replace the article in question or to make a refund.
In the event of a refund, we will return the money to the same account it was originally paid from. There is no alternative to this procedure. It is for your safety and helps prevent online fraud.
All goods are despatched within days, usually 2 – 3 days. It will then take a few more days to actually reach your address. If you have not received your parcel after 7 working days please contact us at firstname.lastname@example.org to we can help you.
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